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Return Policy

Items available at Sharrate.com are hand-crafted, limited edition product. Each piece is created with special care and observing international quality standards. The products are checked at five stages of quality process and each piece being pre-washed ensuring no colour bleeding & zero shrinkage. Each photograph of the product is taken in natural sunlight to ensure true colours as digitally possible and achievable to ensure that you receive a product as you see it on Sharrate.com moreover no tooling is deployed to make any changes in the product photograph.

However the management will look into any product complain when the following conditions are complied with :
1. On receipt of the product kindly examine the same thoroughly and if you find any damages to the product take a photograph and mail it to support@sharrate.com with in 48 hours in the subject mention the order number and product SKU number.
2. Wash care label are attached to the product / Product listing on website are to be stickily followed. Any negligence can permanently damage the product.
3. The product are not meant for commercial use therefore heavy usage is bound to damage the product.
4. Hand-crafted products give you the unique joy of experiencing a luxury of a product created by god gifted hands, please use the product with due care. They are not to be used as a toy and should be kept away from toddlers and kids.
5. Once you placed order it is not returnable or amount will not be refundable until and unless product have some manufacturing defects.

We create our product with passion and pride, we always look for areas of improvement and shall look into all issues with an open mind, however the decision of the management would be final in all respects.

All arbitration, if any are subject to Gautam Budh Nagar, UP jurisdiction